As part of its drive to continually provide simpler and smarter banking solutions to its customers and prospects across Nigeria, Union Bank has unveiled three of its newly upgraded branches in Delta State.
The three upgraded branches of the bank unveiled are located at Sapele road, Effurun, Sapele/Patani road Ughelli, and at Otite Junction, by Ajogodo Road in Sapele, Delta State.
In his opening remarks, the Chief Executive of the bank, Emeka Emuwa, said: “We are here to formerly unveil our newly upgraded branches. What we are doing is in line with our transformation journey that started a few years ago. We want to let our customers know we have setup innovative platforms, products and services so they can bank at ease”.
The new innovations, he said, came as a response to customers’ feedback and the bank’s commitment to serve its customers better.
Speaking to newsmen, Union Bank’s Transformation Director, Joe Mbulu called on customers to partner with the bank in utilizing the innovative platforms, saying that customers can now do banking transactions from the comfort of their homes using the UnionMobile and UnionOnline applications with mobile devices and computers.
Mbulu said: “As you can see, there is a difference between what you see today and what was here before. We present a simpler, smarter bank. Beside the ambience being more comfortable for our customers, it also demonstrates the fact that we’ve invested in technology. Customers can come in and go out in a short time; get attended to with more improved services”.
Commenting on the smarter and simpler status of Union Bank during the launch at Patani road, Ughelli, HRM, Ovie R.L Ogbon, Ogoni-Oghoro 1, (JP), the Owhorode of Olomu Kingdom, commended the bank for being so reliable even in stormy and turbulent times.
The monarch expressed joy over the transformation, saying that the bank has transformed and has brought in so much innovation that was missing before.
Another customer who commented during the launch was Evangelist Teye Akonu, former Maintenance Advisor, Chevron, He thanked the bank for the transformation which is not limited to its modern equipment and facilities but also in excellent customer service delivery.