SON deploys technology for seamless operational delivery Press "Enter" to skip to content

SON deploys technology for seamless operational delivery

Joseph Inokotong, Abuja

Standards Organisation of Nigeria (SON) has commenced the process of implementing electronic demand notes, receipts as well as ports and borders operations clearing processes.

This is part of efforts to enhance seamless service delivery to stakeholders through improved synergy within its operational units.

In a statement from the media unit of SON, Osita Aboloma, Director-General, stated this in Lagos at a strategic meeting on the deployment of the solutions.

The statement hinted that the transitioning to the electronic demand note and receipt as well electronic ports and border operations would mitigate challenges faced by customers and clients of SON and promote greater efficiency in service delivery.

Represented by Mr. Kabir Mohammed, director in the Director-General’s office, the SON Chief Executive posited that the electronic platforms would create a business solution tailored around SON services, aimed at achieving the Organisation’s strategic goals.

Introducing the proposed solution, Mr. Mike Aigbe, deputy managing director, Vatebra Limited, said the organisation had helped in creating similar solutions for organisations in Nigeria and other African countries in the last 15years.

Aigbe said the company’s objective from the outset was to create a payment engine that could be plugged into all manner of applications for the processing of financial transactions for Organisations, including SON, he said.

He listed some of the Organisations that had benefited from the company’s electronic solution services in Nigeria as including the West African Examination Council (WAEC) and the Joint Admission and Matriculation Board (JAMB).

He stated that the strategy meeting with Heads of Departments and Units in Lagos Operational Headquarters was a follow up to an earlier one at the Corporate Headquarters, Abuja to interact with process owners and gather data in order to customise the proposed solutions to their specific needs.

The Vertebra Deputy MD enumerated the achievable gains from the proposed electronic processes solutions which include eliminating human intervention in the processes for greater efficiency, cost savings on printing of manual demand notes and receipts and elimination of the stress associated with moving from point A to B to obtain demand notes and receipts.

He stated that the electronic solutions project, which is expected to be deployed within 45 to 60days, would also attend to the compulsory need to join the International Public Service Standard (IPSAS) by the SON.

SON Heads of departments and units provided input on their various processes to the Vertebra Limited team in furtherance of the electronic services solutions.

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